1. Business Information

Business Name: Taylortech Financial Platform

Address: 6841 Forest Hill Avenue Unit 386, Richmond, VA 23225

Contact: Charles P Taylor

Industry: Software as a Service (SaaS) - Insurance CRM and Marketing Tools

2. Scope of Services

The Company provides a proprietary CRM (Customer Relationship Management) platform designed specifically for insurance agents and agencies. Features of the platform include:

Lead and client management tools

Marketing tools, including automated campaigns and social media advertising

Client communication tools, such as SMS, email, and other messaging features

Users are granted access to the software under a paid subscription. Additional charges may apply for communication usage (e.g., texting, email, phone features) and will be itemized in the

Account Fees section of your user dashboard.

3. User Acceptance

By accessing or using our services, you hereby acknowledge and agree to the terms and conditions set forth in this Agreement. If you do not agree to these terms, please refrain from accessing or using our services.

4. Ownership and Modifications

The software and all updates, modifications, and improvements—whether suggested by users or developed independently—are and remain the sole property of the Company.

The Company may modify or enhance the software at any time without prior notice to improve usability, performance, or features.

Users have no ownership interest in the software or any updates made to it.

5. Payment, Fees, and Refunds

Subscription Fees: Access to the platform is provided through paid subscriptions.

Usage-Based Charges: Additional fees may apply for communication features (e.g., SMS, calls, email usage). These fees will be listed in your Account Fees section and are based on your actual usage.

Final Sale Policy: All payments made are final. There are no refunds. However, users may cancel their subscription at any time to stop future billing.

6. Permitted and Prohibited Uses

You agree to use the platform solely for your business operations as an insurance agent or agency. You may not:

Use the software for unlawful, deceptive, or fraudulent activities

Impersonate any person or organization

Upload or transmit malicious code or content

Infringe on the intellectual property rights of others

Violate any privacy or data protection laws

7. Intellectual Property

All intellectual property rights in the software, services, content, and any modifications or enhancements remain the exclusive property of the Company. You are granted a limited, non-transferable, non-exclusive license to use the platform in accordance with this Agreement.

8. Data Security and Privacy

The Company takes data security seriously and implements reasonable technical and organizational measures to protect user data. Please refer to our

Privacy Policy for details on how we collect, use, and protect personal information.

9. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the services, including but not limited to loss of data, loss of business, or financial loss.

10. Indemnification

You agree to indemnify and hold harmless the Company, its affiliates, officers, and employees from any claims, losses, or damages, including legal fees, resulting from your use of the services or violation of this Agreement.

11. Modifications to the Agreement

The Company reserves the right to update or modify this Agreement at any time. Any changes will be effective immediately upon posting. Continued use of the platform constitutes your acceptance of the revised Agreement.

12. Governing Law and Jurisdiction

This Agreement is governed by the laws of the Commonwealth of Virginia. Any disputes arising under or related to this Agreement shall be subject to the exclusive jurisdiction of the state and federal courts located in Richmond, VA.